OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

13

Total views last 12 months.

8,0/10 10

Global

Service Pool Bar

8,3

Apartment cleaning

7,5

Reception Service

8,0

Quality - Price

8,2

El servicio de recepción es lo mejor, Marco y Francesca destacan por su amabilidad.

8,3

Manuel Morales

  • Espana
  • Check-In: 2018-11-28
  • Check-Out: 2018-12-05

Lage ist super. Service für Fernsehgerät war sehr gut.

Es wurde nur dreimal pro Woche sauber gemacht und wir mussten um Handtücher.

7,0

Hans Hartkopf

  • Germany
  • Check-In: 2018-10-05
  • Check-Out: 2018-10-14

Herr Hartkopf. Vielen Dank für Ihre Anmerkungen. Wir haben den Reinigungsservice erweitert. Reinigung der Apartments 3 mal pro Woche, Wechsel der Handtücher zweimal pro Woche und Wechsel der Bettwäsche 1 Mal pro Woche des Aufenthalts.

Fernando Bernal

Director General

Lo que más me ha agradado es el servicio del personal de recepción y el bar-piscina. Los aptos y la zona de piscina están muy bien, pero ahí no hay nada que destacar, es tal cual lo he visto en las imágenes.

La limpieza es insuficiente, sólo 3 veces por semana, sugiero ampliar al menos 5 días.

8,0

Isabel Andrade

  • Mexico
  • Check-In: 2018-09-28
  • Check-Out: 2018-10-01

Estimada Sra. Andrade. Muchas gracias por tomarse un momento y evaluar su estancia en nuestro establecimiento. Sin dudas su evaluación y comentarios nos ayudarán a mejorar nuestro servicio.

Fernando Bernal

Director General