We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.


Total views last 12 months.

9,4/10 10


Service Pool Bar


Apartment cleaning


Reception Service


Quality - Price


Shop nearby, breakfast available, nice balcony

You can have some entertainment team to put some music or something , too quiet sometimes


Bogdan Popa

  • Romania
  • Check-In: 2024-02-15
  • Check-Out: 2024-02-22

Dear Bogdan, Thank you for your perfect rating and valuable feedback! We're delighted to hear that you enjoyed the amenities and convenience of our location. We'll certainly consider your suggestion about having an entertainment team for some lively music to enhance the atmosphere. We hope to welcome you back for another wonderful stay in the future!

Fernando Bernal

Director General

We've stayed at the Bitacora almost 30 times over the 11 years, as ever all the staff are friendly and the complex is always spotlessly clean. Great pool bar for drinks and food and along with the reception area looks great after it's refurbishment. The pool was heated for the 1st time in years which was great, normally in February a ice cube would' melt in it. Only downside now is it's popularity and price, we loved it when you could book last minute but now you have to book well in advance because it's nearly aways full but then that's a credit to the staff for making the Bitacora what it is today.

Given the fact that the price has greatly increase over the last few years I feel it's about time the Wifi was free.


anthony darling

  • England
  • Check-In: 2024-02-12
  • Check-Out: 2024-02-19

Dear Anthony, Thank you for your loyalty and kind words! We're thrilled to hear that you've enjoyed your stays with us over the years and that you appreciated the recent refurbishments. We'll certainly take your feedback about the pricing and Wi-Fi into consideration as we strive to improve our services. We hope to welcome you back for your 31st visit soon!

Fernando Bernal

Director General

This is our third year staying at Bitacora, it is like a home from home, food and drink very reasonable. The apartment was very clean, cleaning staff very friendly. Bar staff very helpful and friendly especially Lisa and Raoul. The gym and laundry room so very handy. Nice surprise to find pool heated this year. Quiet at night ensuring a good nights sleep. We have already booked for next year. Cant wait.

Maybe yoga classes or aqua aerobics for guests. Also having themed nights such as BBQ night or Paella night including Happy Hour


Eamonn Ryan

  • Ireland
  • Check-In: 2024-01-23
  • Check-Out: 2024-02-06

Dear Eamonn, Thank you for your wonderful review and for choosing to stay with us again! We're delighted to hear that you enjoyed your stay and found our facilities convenient. We appreciate your suggestions for yoga classes, aqua aerobics, and themed nights, and we'll definitely consider implementing them in the future. Looking forward to welcoming you back next year!

Fernando Bernal

Director General