OPINIONS
We have a very good quality measurement due to our own guest reviews.
We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Pretty much everything, having the shop on site was very convenient. The rooms and complex were spotlessly clean. The bar food was lovely, having the washer and dryer was really handy. Thank you
Please provide a lot more parasols and bases. Also, monitoring the sun beds for towels that are put out but aren’t used. That would be helpful
Dear Emma, Thank you for your excellent review. We are pleased to hear that you found the on-site shop, cleanliness, bar food, and laundry facilities to your satisfaction. We appreciate your suggestions regarding parasols and the monitoring of sunbeds. For any immediate needs or concerns, please inform the reception, and our team will be glad to assist. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,
Director General
Very friendly staff the guys on reception are fantastic ver helpful even the people in the restaurant are fantastic 👍
Get the sunbeds back where the terraces are 👍
Dear Norman, Thank you for your fantastic review. We are pleased to hear that you found our staff, both at reception and in the restaurant, to be exceptionally helpful and friendly. Regarding the placement of sunbeds, we appreciate your feedback. If you have specific requests or concerns during your stay, please inform the reception, as they are ready to assist with any issues. We look forward to welcoming you back to Bitacora Lanzarote. Best regards,
Director General
Love it here, been coming for years , love the wee shop handy , love the loveley lisa x
Think now yous are pricing yourselves out the market , sadly dont know if will be back at bitacora, las lomas £600 cheaper in november
Dear James, Thank you for your continued loyalty and kind words. We are delighted to hear that you have enjoyed your stays with us and appreciate the convenience of our on-site shop. We understand your concerns about pricing. For any questions or special requests, please contact reception directly during your stay. We value your feedback and hope to have the opportunity to welcome you back to Bitacora Lanzarote. Best regards,
Director General