Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.
As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.
Dias após a partida do Apartamentos Bitacora Club, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartamentos Bitacora Club, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.
A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.
Total de avaliações nos últimos 12 meses.
Global
Staff are a real credit to bitacora Bar and reception staff are excellant
Pool is always freezing would be great if the chill was improved slightly
Dear Glen, Thank you very much for your fantastic review! We're delighted to hear that our bar and reception staff made such a positive impression—they'll be thrilled to know their efforts are appreciated. We understand your feedback about the pool temperature and will definitely take it into consideration. Looking forward to welcoming you back for another enjoyable stay at Bitacora! Best Regards.
General Manager
Great stay as always, clean complex and friendly staff, good location, great to have the iron in the rooms now
I have no improvements, visit at least twice a year
Dear Joanne, Thank you for your fantastic review! We're so glad to hear you had another great stay with us. It's wonderful that you found the complex clean, the staff friendly, and the location convenient. We're also happy that you appreciated the addition of the iron in the rooms. We look forward to welcoming you back soon! Best regards.
General Manager
Very clean. Most of the staff were very friendly and helpful.
Bedding to be changed more than once per week. All of the bar staff were lovely except for one small blonde haired lady. I dont think that customer service is her strongest point.
Dear Darrell, Thank you for your feedback and for recognizing our cleanliness and the friendly service from most of our team. We’re glad you enjoyed your time here and appreciate your input on our housekeeping schedule for bedding changes. We’re also sorry to hear that one interaction did not meet our usual standards. We’ll look into this to ensure a warm and welcoming experience from all of our staff. We hope to welcome you back soon for an even better stay!
General Manager
