Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.
As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.
Dias após a partida do Apartamentos Bitacora Club, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartamentos Bitacora Club, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.
A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.
Total de avaliações nos últimos 12 meses.
Global
As always had an excellent stay at the bitacora from the cleaning staff to the reception staff they are excellent The bar & restaurant absalutely fab it’s run by my good friend Jose he is top class and gayle and Raul who work the bar are excellent too 😁👍
The only thing I would say that’s wrong is the prices 😢
Dear Norman, Thank you for your lovely review and continued loyalty to Bitacora Apartments. We’re delighted to hear you enjoyed the staff, bar, and restaurant—Jose, Gayle, and Raul will be happy to know they made your stay special! We appreciate your feedback about the prices and will take it into consideration. Best regards,
General Manager
We loved the bitacora and will definitely return next year. We've stayed numerous times now and love it each time.
The only negative comment I would have would be the towels and bed sheets. The towels didn't smell clean on occasion and we had to go ask for clean bed sheets when we arrived. Overall though we had a lovely stay.
Dear Alicia, Thank you for your kind words and for being a returning guest at Bitacora Apartments. We are glad you love staying with us! We apologize for the issues you experienced with the towels and bed sheets and will address this to ensure a better experience next time. We look forward to welcoming you back next year! Best regards,
General Manager
Fabulous from start to finish
Nothing comes to mind
Dear Brian, Thank you very much for your wonderful review. We are delighted to hear you had a fabulous stay from start to finish. We look forward to welcoming you back to Bitacora Apartments soon. Best Regards,
General Manager
