OPINIÕES

Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.

As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.

Dias após a partida do Apartamentos Bitacora Club, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartamentos Bitacora Club, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.

Estatísticas de satisfação.

A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.

Logo Ecommerce Hotels

518

Total de avaliações nos últimos 12 meses.

9,3/10 10

Global

Serviço de Bar-Piscina

9,1

Limpeza apartamento

9,3

Serviço de recepção

9,6

Relação qualidade-preço

9,2

We love staying at the Bitacora and just enjoyed our 14th stay as a family. We'll hopefully return next year a bit later in the year for a big family birthday celebration.

The only thing I would say is to have someone clearing towels that have been put down before the pool opened at 10am. This wasn't an issue for the first half of our stay however for the second half people were going under the barrier to claim beds before the pool had been opened.

9,3

Alicia Cormican

  • Ireland
  • Entrada: 2026-06-01
  • Saída: 2026-06-13

Thank you very much for sharing your feedback and for awarding us an excellent overall score of 9.3 out of 10. We are delighted to hear that you and your family continue to enjoy your stays with us, and it is truly wonderful to know that this was already your 14th visit. Your loyalty means a great deal to our entire team. We are pleased that you appreciated our reception service, the restaurant, the cleanliness of the apartments and the overall value for money. It is also lovely to hear that you are planning to return next year for a special family celebration. Regarding your comment about towel placement before pool opening, we appreciate you bringing this to our attention. We understand how important it is for all guests to enjoy a fair and relaxed experience around the pool. Your feedback is valuable, and we will continue working to ensure that pool rules are respected so everyone can enjoy their time comfortably. Thank you once again for your trust, your loyalty and your thoughtful comments. We look forward to welcoming you and your family back for another wonderful stay. Kind regards, Customer Service

Fernando Bernal

General Manager

Pool area perfect, food in bar reasonable price and good quality. Apartment perfect in every way,highly recommend

Nothing

9,5

Michael Fitzgerald

  • Ireland
  • Entrada: 2026-05-11
  • Saída: 2026-06-01

Thank you very much for sharing your feedback and for awarding us an excellent overall score of 9.5 out of 10. We are delighted to hear that you enjoyed our perfect pool area, the good quality and reasonable prices at the bar, and that the apartment met all your expectations. It is wonderful to know that you found everything perfect in every way and that you would highly recommend our complex. Your kind words about the value for money, reception service and overall experience are truly appreciated by our team. We also thank you for noting that there was nothing you felt needed improvement. Feedback like yours motivates us to continue offering a comfortable, clean and welcoming environment for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Kind regards, Customer Service

Fernando Bernal

General Manager

La ubicacion y la amplitud del apartamento

7,3

MARIA DOLORES MOYA FERRANDO

  • Espana
  • Entrada: 2026-05-20
  • Saída: 2026-05-24
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