Justificación Subvención Transición Verde
Abbiamo una misurazione di qualità molto buona a causa delle nostre recensioni degli ospiti.
Le seguenti valutazioni e commenti sono stati scritti dagli ospiti che hanno prenotato tramite il nostro sito web. Queste persone ci hanno autorizzato a pubblicare il loro nome, le date del loro soggiorno e la valutazione che hanno fatto del nostro stabilimento.
Giorni dopo la partenza di Apartamentos Bitacora Club, gli ospiti hanno ricevuto una forma di misurazione della qualità e soddisfazione del cliente, inviata dalla società Ecommerce Hotels, questa società garantisce che le valutazioni sono state fatte da persone che soggiornano presso l'Apartamentos Bitacora Club, a differenza del commenti che sono pubblicati nei portali di opinione, che non garantiscono che le valutazioni e i commenti siano stati fatti da persone che hanno soggiornato nel nostro stabilimento.
La tabella che segue riporta la media delle valutazioni effettuate dai nostri ospiti attraverso il sistema di misurazione della qualità fornito dalla società Ecommerce Hotels.
Visualizzazioni totali ultimi 12 mesi
Globale
I enjoyed apartment was clean & the bed, pillow really comfy. Apartments were quiet. Nicely decorated & shower powerful & hot water. The bar staff, drinks & food were lovely. Definitely stay again.
I asked for pool view but got a view of a wall & no sun was disappointed.
Thank you very much for your lovely review and for awarding us such high scores across all categories. We are delighted to hear that you enjoyed your clean and comfortable apartment, the quiet atmosphere, the powerful shower, and the friendly service from our bar staff. It is wonderful to know that you would definitely stay with us again. Regarding your comment about the pool view, we are sorry to hear that the assigned apartment did not meet your expectations. Apartment allocation always depends on availability at the time of arrival, but we fully understand how important natural light and views can be for our guests. Your feedback is very valuable and will be taken into consideration for future stays. Thank you once again for your kind words and constructive comments. We hope to have the pleasure of welcoming you back soon. Kind regards, Customer Service Team
Director General
I enjoyed apartment was clean & the bed, pillow really comfy. Apartments were quiet. Nicely decorated & shower powerful & hot water. The bar staff, drinks & food were lovely. Definitely stay again.
Location and price. Plus the white sheets and pillowcases a plus for me.
The sunbeds need to be changed. Plus umbrellas need updating.
Thank you very much for your overall score of 9 out of 10 and for sharing your feedback with us. We are delighted to know that you appreciated our excellent location, the good value for money, and the comfort of having white sheets and pillowcases, which many guests find reassuring. Your perfect ratings for Reception Service (10/10) and Restaurant Service (10/10) are especially appreciated by our team. Regarding your comment about the sunbeds and umbrellas, we are grateful that you brought this to our attention. While these areas continue to receive regular maintenance, we understand that over time they may show signs of wear, especially with constant exposure to the sun and sea breeze. Your suggestion is valuable and will be taken into consideration as we plan future improvements to enhance guest comfort around the pool area. Thank you once again for your visit and for highlighting both the positive aspects and the areas where you feel we can improve. We hope to have the pleasure of welcoming you back on your next stay in Lanzarote. kind regards customer service
Director General
