LES OPINIONS

Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.

Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.

Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.

Statistiques de satisfaction

Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.

326

Total des affichages durent 12 mois

9,4/10 10

Mondial

Service Bar de la piscine

9,1

Nettoyage del'appartement

9,5

Service de réception

9,6

Qualité - Prix

9,4

Shop nearby, breakfast available, nice balcony

You can have some entertainment team to put some music or something , too quiet sometimes

10

Bogdan Popa

  • Romania
  • Enregistrement: 2024-02-15
  • Check-Out: 2024-02-22

Dear Bogdan, Thank you for your perfect rating and valuable feedback! We're delighted to hear that you enjoyed the amenities and convenience of our location. We'll certainly consider your suggestion about having an entertainment team for some lively music to enhance the atmosphere. We hope to welcome you back for another wonderful stay in the future!

Fernando Bernal

Director General

We've stayed at the Bitacora almost 30 times over the 11 years, as ever all the staff are friendly and the complex is always spotlessly clean. Great pool bar for drinks and food and along with the reception area looks great after it's refurbishment. The pool was heated for the 1st time in years which was great, normally in February a ice cube would' melt in it. Only downside now is it's popularity and price, we loved it when you could book last minute but now you have to book well in advance because it's nearly aways full but then that's a credit to the staff for making the Bitacora what it is today.

Given the fact that the price has greatly increase over the last few years I feel it's about time the Wifi was free.

9,3

anthony darling

  • England
  • Enregistrement: 2024-02-12
  • Check-Out: 2024-02-19

Dear Anthony, Thank you for your loyalty and kind words! We're thrilled to hear that you've enjoyed your stays with us over the years and that you appreciated the recent refurbishments. We'll certainly take your feedback about the pricing and Wi-Fi into consideration as we strive to improve our services. We hope to welcome you back for your 31st visit soon!

Fernando Bernal

Director General

This is our third year staying at Bitacora, it is like a home from home, food and drink very reasonable. The apartment was very clean, cleaning staff very friendly. Bar staff very helpful and friendly especially Lisa and Raoul. The gym and laundry room so very handy. Nice surprise to find pool heated this year. Quiet at night ensuring a good nights sleep. We have already booked for next year. Cant wait.

Maybe yoga classes or aqua aerobics for guests. Also having themed nights such as BBQ night or Paella night including Happy Hour

9,8

Eamonn Ryan

  • Ireland
  • Enregistrement: 2024-01-23
  • Check-Out: 2024-02-06

Dear Eamonn, Thank you for your wonderful review and for choosing to stay with us again! We're delighted to hear that you enjoyed your stay and found our facilities convenient. We appreciate your suggestions for yoga classes, aqua aerobics, and themed nights, and we'll definitely consider implementing them in the future. Looking forward to welcoming you back next year!

Fernando Bernal

Director General