LES OPINIONS

Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.

Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.

Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.

Statistiques de satisfaction

Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.

Logo Ecommerce Hotels

509

Total des affichages durent 12 mois

9,4/10 10

Mondial

Service Bar de la piscine

9,1

Nettoyage del'appartement

9,4

Service de réception

9,7

Qualité - Prix

9,2

Love everything about Bitacora. Thank you for giving us the apartment on the ground floor that we requested. Appreciate it. Can’t wait to go back.

Maybe have some entertainment once a week or something like that

9,5

Bernadine Clarke

  • Ireland
  • Enregistrement: 2026-04-28
  • Check-Out: 2026-05-07

Dear Bernadine, Thank you so much for your wonderful review! 🌟 We're delighted to hear that you love everything about Bitácora Club Lanzarote and that we were able to accommodate your request for a ground-floor apartment. It's always our pleasure to make our guests as comfortable as possible. We also appreciate your suggestion regarding entertainment. Guest feedback is incredibly valuable to us, and we'll be happy to share your idea with our management team for consideration. Thank you again for your kind words. We can't wait to welcome you back for another fantastic stay in Lanzarote! ☀️🏝️ Warm regards, The Bitácora Club Lanzarote Team 💙😊

Fernando Bernal

Director General

Kitchen unit had door missed matched. Sofa and cushions were in a poor condition. I am a regular visitor and always book superior apartment. Reception staff Marco and Ridric excellent

Few more utensils in kitchen . Egg whisk proper bowl for cereal

10

Anne Marie Lennon

  • Iceland
  • Enregistrement: 2026-04-29
  • Check-Out: 2026-05-06

Dear Anne Marie, Thank you for your review and, above all, for your continued loyalty to Bitácora Club Lanzarote. We truly appreciate having you as a regular guest. We are delighted to hear your positive comments about Marco and Ridric. We will be sure to share your kind words with them, as they will be very pleased to know they helped make your stay enjoyable. We are also grateful for your constructive feedback regarding the apartment furnishings and kitchen equipment. We are sorry to hear that the condition of the sofa and cushions, as well as the mismatched kitchen unit door, did not meet the standards you expect from one of our Superior Apartments. Your comments have been passed on to the relevant departments for review. We also appreciate your suggestions for additional kitchen utensils, including an egg whisk and suitable cereal bowls. Feedback like yours helps us identify opportunities to enhance our guests' experience. Thank you again for choosing to stay with us, and we look forward to welcoming you back to Bitácora Club Lanzarote in the near future. ☀️🏝️ Kind regards, The Bitácora Club Lanzarote Team 💙

Fernando Bernal

Director General

Kitchen unit had door missed matched. Sofa and cushions were in a poor condition. I am a regular visitor and always book superior apartment. Reception staff Marco and Ridric excellent

10

Anne Marie Lennon

  • Iceland
  • Enregistrement: 2026-04-29
  • Check-Out: 2026-05-06
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