Nous avons une très bonne mesure de la qualité en raison de nos propres commentaires des clients.
Les avis et commentaires suivants ont été rédigés par des invités ayant réservé via notre site Web. Ces personnes nous ont autorisés à publier leur nom, les dates de leur séjour et l’évaluation qu’ils ont faite de notre établissement.
Quelques jours après le départ de Apartamentos Bitacora Club, les clients ont reçu une forme de mesure de qualité et de satisfaction client envoyée par la société Ecommerce Hotels. Cette société garantit que les évaluations ont été effectuées par des personnes séjournant à Apartamentos Bitacora Club. les commentaires publiés dans les portails d'opinion ne garantissent pas que les évaluations et les commentaires ont été faits par des personnes ayant séjourné dans notre établissement.
Le tableau suivant indique la moyenne des évaluations faites par nos clients à travers le système de mesure de qualité fourni par Ecommerce Hotels.
Total des affichages durent 12 mois
Mondial
Hotel is so clean and welcoming. The staff are all fantastic and food is lovely in the cafe
Everything is great, but open the gym a bit earlier in the morning would be only thing to improve
Dear Helen, Thank you so much for your perfect 10/10 review! We’re thrilled to hear that you found Bitacora Apartments clean and welcoming, with fantastic staff and lovely food at the café. It’s wonderful to know that everything met your expectations. We appreciate your suggestion about opening the gym earlier in the morning and will certainly take it into consideration. Your feedback helps us improve to make your stay even better. We look forward to welcoming you back soon! Best Regards,
Director General
Location
No complaints
Dear Anthony, Thank you so much for your review! We're delighted to hear that you enjoyed our location and had a wonderful stay at Bitacora Apartments. Your feedback means a lot to us, and we're so glad you had no complaints. We look forward to welcoming you back for another great experience! Best Regards
Director General
Fabulous and friendly. Very clean. Lovely staff throughout. Good facilities and location. Will stay again.
If people put towels on Sun beds in the morning and haven’t used them maybe move the towels after an agreed signposted time. Some people put towels out first thing and didn’t use them all day.
Dear Jo Ann, Thank you for your wonderful 10/10 review! We're so glad you had a fabulous stay and appreciated our clean facilities, friendly staff, and great location. It’s lovely to hear you’ll be staying with us again! We truly appreciate your feedback about the sunbed situation. We’ll definitely look into how we can improve this for a more enjoyable experience for all guests. Thank you for helping us improve! We look forward to welcoming you back soon! Best regards,
Director General
