Vi har en mycket bra kvalitetsmätning på grund av våra egna gästrecensioner.
Följande betyg och kommentarer har skrivits av gäster som har bokat via vår hemsida. Dessa personer har auktoriserat oss att publicera sitt namn, datum för vistelsen och utvärderingen av vår verksamhet.
Dagar efter avgången av Apartamentos Bitacora Club har gästerna fått en form av kvalitetsmätning och kundnöjdhet, som skickades av företaget Ecommerce Hotels, garanterar detta företag att utvärderingarna har gjorts av personer som har bott på Apartamentos Bitacora Club, till skillnad från kommentarer som publiceras i opinionsportaler, som inte garanterar att utvärderingar och kommentarer har gjorts av personer som har bott på vår anläggning.
Följande tabell visar genomsnittet av utvärderingarna utförda av våra gäster, genom kvalitetsmätningssystemet som tillhandahålls av företaget Ecommerce Hotels.
Totalt antal recensioner senaste 12 månaderna.
Global
Overall very good . Nice and quiet
A group across way from our apartment were very noisy. They should be reminded to have respect for all clients
Dear Ann Marie, Thank you so much for your excellent 10/10 rating and your comment. We're delighted to know you enjoyed the tranquility at Bitacora Apartments. We sincerely apologize for the inconvenience caused by the noisy group of guests. The comfort and respect among all our clients are of utmost importance to us, and we always remind everyone to maintain considerate behavior. We've noted your observation and will reinforce our policies in this regard. We hope to have the pleasure of welcoming you back again soon.
Generaldirektör
We have been staying at Bitacora for the last 7 years now, we love how friendly everyone is and how clean the complex and apartments are
Nothing on this occasion
Dear Emma, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been enjoying your stays at Bitacora Apartments for the past 7 years. It's always a pleasure to welcome back loyal guests like you. We greatly appreciate your kind words about the friendliness of our staff and the cleanliness of the complex. We look forward to welcoming you again soon!
Generaldirektör
Like the fact it was clean and well maintained. Loved the layout. Like the bar and the spare books. The shop could be a bit less expensive. We had a broken bed and it was fixed quickly after the first night.
The rack for drying clothes never got the sun in our apartment so it would be better placed else where or have a mobile one. Id like a full size mop and brush to be able to sweep myself as tiles get wet and slippy. We didnt get any discount code when leaving other hotels do this.
Dear Lorraine, Thank you for your feedback! We're happy to hear that you enjoyed the cleanliness, layout, and the bar area, and that the bed was quickly fixed. We appreciate your suggestions, especially regarding the drying rack and mop – we’ll definitely consider them to improve the experience for our future guests. We’ll also look into offering discounts for returning guests. We hope to see you again soon!
Generaldirektör
