We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
This was our 7th stay and as always all staff were very hospitable complex always clean and cleaning staff are excellent says alot when we are repeat customers thanks so much and we hope to see you all in the near future.
In the summer months More entertainment at the pool or bar during the day and evenings bring back pool bingo this was a delight for our family years ago.
Dear Bridgie, Thank you so much for taking the time to share your experience with us at Bitacora Apartments! We are absolutely thrilled to hear that you enjoyed your 7th stay with us and that our staff's hospitality and the cleanliness of the complex made your visit memorable. It is an absolute pleasure to welcome repeat customers like you, and your continued trust in us means a lot. Rest assured, we will continue to work hard to ensure that each of your stays with us exceeds your expectations. Your suggestion regarding adding more entertainment at the pool or bar during the day and evenings, and bringing back pool bingo, is greatly appreciated. We understand how special those moments are for families, and we will definitely take it into consideration as we plan for future improvements and activities. Your feedback helps us shape the best experience for all our guests. We truly hope to welcome you and your family back to Bitacora Apartments in the near future. It has been an honour serving you, and we look forward to making your future stays even more memorable. Should you have any other suggestions or requests, please do not hesitate to reach out to us. Thank you again for your kind words and for being a part of our Bitacora Apartments family. Safe travels and see you soon! Warm regards,
Director General
