We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
Fabulous from start to finish
Nothing comes to mind
Dear Brian, Thank you very much for your wonderful review. We are delighted to hear you had a fabulous stay from start to finish. We look forward to welcoming you back to Bitacora Apartments soon. Best Regards,
Director General
It's nice and relaxed, accommodating for babies too
A high chair for baby in room would be great on request
Dear Fiona, Thank you for your fantastic review! We are glad you enjoyed the relaxed atmosphere and found our apartments suitable for families with babies. We appreciate your suggestion about the high chair and will take it into consideration to improve our service. Best regards,
Director General
Overall very good . Nice and quiet
A group across way from our apartment were very noisy. They should be reminded to have respect for all clients
Dear Ann Marie, Thank you so much for your excellent 10/10 rating and your comment. We're delighted to know you enjoyed the tranquility at Bitacora Apartments. We sincerely apologize for the inconvenience caused by the noisy group of guests. The comfort and respect among all our clients are of utmost importance to us, and we always remind everyone to maintain considerate behavior. We've noted your observation and will reinforce our policies in this regard. We hope to have the pleasure of welcoming you back again soon.
Director General
