We have a very good quality measurement due to our own guest reviews.
The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.
Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.
The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.
Total views last 12 months.
Global
LA AMABILIDAD DEL PERSONAL
EL TEMA DE LAS PISCINA CON LA RESERVA DE TOALLAS
Estimada Asuncion, Gracias por tu valoración. Nos alegra saber que apreciaste la amabilidad de nuestro personal. Respecto a las toallas en las hamacas, queremos comentarte que retiramos aquellas que se dejan reservando las tumbonas para que todos nuestros huéspedes tengan la oportunidad de disfrutarlas. Atentamente,
Director General
Love coming back to Bitacora… the staff are always so polite and welcoming. The pool area is always kept super clean especially in peak season. Comfortable apartments with beautiful views
Nothing, stay as you are
Dear Rachel, Thank you so much for your wonderful review of Bitacora Apartments. We are delighted to hear you love coming back and appreciate our polite and welcoming staff. It’s great to know you enjoyed the pool area, the cleanliness, and the comfortable apartments with beautiful views. Your kind words truly motivate us to keep providing the best for our guests. Kind regards,
Director General
Hotel was really great. Rooms good size and clean. All staff very good.
Lack of sun beds
Dear Jessica, Thank you very much for your excellent review of Bitacora Apartments. We are glad you enjoyed the room size, cleanliness, and our staff. Regarding the sunbeds, please note we have plenty available, and guests can report any issues to reception. Kind regards,
Director General
