HEALTH & SAFETY

Regulations to guarantee the maximum health safety standards.

After an unprecedented time due to the pandemic caused by the COVID-19 virus, we are ready to receive our guests with the same commitment that characterizes us.

In compliance with the regulations established by the Spanish Government, we have developed our "Health & Safety" guide, which includes the recommendations of the World Health Organization (WHO) regarding the prevention of COVID-19 transmission, advised by the Insular Association of Hotel and Apartment Businessmen of Lanzarote, organization to which we belong.

The following are the measures that we have implemented to maintain the maximum standard of sanitary security in our establishment.

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Transparent screen in reception

Protection screen in reception.

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Free mask for guests at Check-IN

A free mask for guests at Check-IN.

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Temperature control

Temperature control for our guests at Check-IN

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Hand sanitizer

Free disposal of hand sanitizer in apartment and common spaces.

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Signage On Ground And Common Spaces

Floor marks and signs to maintain social distance.

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Capacity Reduction In Common Areas And Pool

Limitation and reduction of capacity in common areas. In the pool maximum capacity reduction 30%, in the adult pool no more than 10 people must coincide and in the children's pool more than 2 people.

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Textile Disinfection

Cleaning and disinfection of textiles with steam at a temperature above 140º.

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Distance of Sunbeds in Solarium

Distance and immobilization of hammocks. Capacity reduction in the solarium, maximum 30% occupancy.

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Use of Facial Covers and Masks

All team members will wear face covers and / or face masks as needed.

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Temperature Control To Our Team

Every day our team will undergo temperature controls.

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Health and Safety Committee

Health and Safety Committee and training in health security for our team.

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Permanent Cleaning Of Surfaces

Permanent cleaning and disinfection of all high contact surfaces.

In accordance with WHO guidelines, we have improved cleaning and disinfection procedures, we have modified common spaces to ensure social distancing, we have redesigned our procedures to reduce interaction with our guests, and we work closely with local health authorities, implementing the recommended sanitary measures.

In order for you to enjoy your stay in complete safety and tranquility, always respect the instructions of our team and practice these actions.

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Wash your hands

Wash your hands with soap and water frequently.

La Morana

Social distancing

Keep a distance of 1.5 meters with other people, if you cannot do it wear a mask.

La Morana

Use of Masks

We recommend the use of masks in common spaces, when you cannot maintain a distance of 1.5 meters with other people.

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Use of disposable tissues

When you cough or sneeze, cover your nose and mouth with your elbow flexed or with a tissue.

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Don't touch your face

Do not touch your eyes, nose, or mouth.

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Use electronic payment methods

To minimize contact, avoid paying with coins and bills.

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Request Medical Attention

If you have a fever, cough, and shortness of breath, seek medical attention.