OPINIONES

Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.

Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.

Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.

Estadísticas de satisfacción.

El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.

316

Total opiniones últimos 12 meses.

9,4/10 10

Global

Servicio Bar-Piscina

9,1

Limpieza Apartamento

9,6

Servicio de Recepción

9,6

Relación Calidad-Precio

9,4

We've stayed at the Bitacora almost 30 times over the 11 years, as ever all the staff are friendly and the complex is always spotlessly clean. Great pool bar for drinks and food and along with the reception area looks great after it's refurbishment. The pool was heated for the 1st time in years which was great, normally in February a ice cube would' melt in it. Only downside now is it's popularity and price, we loved it when you could book last minute but now you have to book well in advance because it's nearly aways full but then that's a credit to the staff for making the Bitacora what it is today.

Given the fact that the price has greatly increase over the last few years I feel it's about time the Wifi was free.

9,3

anthony darling

  • England
  • Entrada: 2024-02-12
  • Salida: 2024-02-19

Dear Anthony, Thank you for your loyalty and kind words! We're thrilled to hear that you've enjoyed your stays with us over the years and that you appreciated the recent refurbishments. We'll certainly take your feedback about the pricing and Wi-Fi into consideration as we strive to improve our services. We hope to welcome you back for your 31st visit soon!

Fernando Bernal

Director General

This is our third year staying at Bitacora, it is like a home from home, food and drink very reasonable. The apartment was very clean, cleaning staff very friendly. Bar staff very helpful and friendly especially Lisa and Raoul. The gym and laundry room so very handy. Nice surprise to find pool heated this year. Quiet at night ensuring a good nights sleep. We have already booked for next year. Cant wait.

Maybe yoga classes or aqua aerobics for guests. Also having themed nights such as BBQ night or Paella night including Happy Hour

9,8

Eamonn Ryan

  • Ireland
  • Entrada: 2024-01-23
  • Salida: 2024-02-06

Dear Eamonn, Thank you for your wonderful review and for choosing to stay with us again! We're delighted to hear that you enjoyed your stay and found our facilities convenient. We appreciate your suggestions for yoga classes, aqua aerobics, and themed nights, and we'll definitely consider implementing them in the future. Looking forward to welcoming you back next year!

Fernando Bernal

Director General

Lovely place to stay. Definitely booking again

10

PAUL KING

  • United Kingdom
  • Entrada: 2024-01-25
  • Salida: 2024-02-01