Tenemos un buen sistema de medición de calidad debido a las opiniones de nuestros huéspedes.
Las siguientes calificaciones y comentarios han sido escritas por huéspedes que han reservado a través de nuestro sitio web. Estas personas nos han autorizado a publicar su nombre, las fechas de su estancia y la evaluación que han hecho de nuestro establecimiento.
Días después de la salida de Apartamentos Bitacora Club, los huéspedes han recibido un formulario de medición de calidad y satisfacción de clientes, enviado por la empresa Ecommerce Hotels, esta compañía garantiza que las evaluaciones han sido realizadas por personas que han estado hospedadas en Apartamentos Bitacora Club, a diferencia de los comentarios que se publican en portales de opinión, los que no garantizan que las evaluaciones y comentarios hayan sido realizados por personas que se han hospedado en nuestro establecimiento.
El siguiente cuadro informa el promedio de las evaluaciones realizadas por nuestros huéspedes, a través del sistema de medición de calidad proporcionado por la empresa Ecommerce Hotels.
Total opiniones últimos 12 meses.
Global
We have been staying at Bitacora for the last 7 years now, we love how friendly everyone is and how clean the complex and apartments are
Nothing on this occasion
Dear Emma, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been enjoying your stays at Bitacora Apartments for the past 7 years. It's always a pleasure to welcome back loyal guests like you. We greatly appreciate your kind words about the friendliness of our staff and the cleanliness of the complex. We look forward to welcoming you again soon!
Director General
Like the fact it was clean and well maintained. Loved the layout. Like the bar and the spare books. The shop could be a bit less expensive. We had a broken bed and it was fixed quickly after the first night.
Like the fact it was clean and well maintained. Loved the layout. Like the bar and the spare books. The shop could be a bit less expensive. We had a broken bed and it was fixed quickly after the first night.
The rack for drying clothes never got the sun in our apartment so it would be better placed else where or have a mobile one. Id like a full size mop and brush to be able to sweep myself as tiles get wet and slippy. We didnt get any discount code when leaving other hotels do this.
Dear Lorraine, Thank you for your feedback! We're happy to hear that you enjoyed the cleanliness, layout, and the bar area, and that the bed was quickly fixed. We appreciate your suggestions, especially regarding the drying rack and mop – we’ll definitely consider them to improve the experience for our future guests. We’ll also look into offering discounts for returning guests. We hope to see you again soon!
Director General
