OPINIONS

We have a very good quality measurement due to our own guest reviews.

The following ratings and comments have been written by guests who have booked through our website. These people have authorized us to publish their name, the dates of their stay and the evaluation they have made of our establishment.

Days after the departure of Apartamentos Bitacora Club, guests have received a form of quality measurement and customer satisfaction, sent by the company Ecommerce Hotels, this company guarantees that the evaluations have been made by people who have been staying at Apartamentos Bitacora Club, unlike the comments that are published in opinion portals, which do not guarantee that the evaluations and comments have been made by people who have stayed at our establishment.

Satisfaction Statistics

The following table reports the average of the assessments made by our guests through the quality measurement system provided by the company Ecommerce Hotels.

13

Total views last 12 months.

8,0/10 10

Global

Service Pool Bar

8,3

Apartment cleaning

7,5

Reception Service

8,0

Quality - Price

8,2

Agradezco la gentileza de habernos asignado el apartamento recientemente reformado, desde luego lo mejor ha sido el apartamento y la atención del equipo de recepción.

Sugiero más variedad de snacks en el El bar-piscina, quedarían muy bien de ofrecer comida canaria, esta muy dirigido al turista inglés.

8,8

Antonio Rodriguez

  • Spain
  • Check-In: 2018-09-01
  • Check-Out: 2018-09-05

Señor Rodriguez. Muchas gracias por haber completado nuestro formulario de medición de calidad y evaluarnos con una alta calificación. La evaluación que ha hecho de su estancia nos permite mejorar y reafirmar nuestro compromiso de servicio. Estaremos felices de recibirle en sus próximas vacaciones en Lanzarote.

Fernando Bernal

Director General

Perfect!. Will return again next year.

Nothing

10

Patrick Hawkins

  • Northern Ireland
  • Check-In: 2018-08-29
  • Check-Out: 2018-09-01

Dear Mr Hawkins, thank you for answering our survey, we are so happy for your score. We hope to see you again !

Fernando Bernal

Director General

Everything OK.

7,8

Julie NELSON

  • Scotland
  • Check-In: 2018-08-16
  • Check-Out: 2018-08-26