OPINIÕES

Nós temos uma medição de qualidade muito boa, devido às nossas próprias avaliações de hóspedes.

As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.

Dias após a partida do Apartamentos Bitacora Club, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartamentos Bitacora Club, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.

Estatísticas de satisfação.

A tabela a seguir mostra a média das avaliações feitas pelos nossos hóspedes, através do sistema de medição de qualidade fornecido pela empresa Ecommerce Hotels.

311

Total de avaliações nos últimos 12 meses.

9,4/10 10

Global

Serviço de Bar-Piscina

9,1

Limpeza apartamento

9,5

Serviço de recepção

9,6

Relação qualidade-preço

9,4

We've stayed at the Bitacora almost 30 times over the 11 years, as ever all the staff are friendly and the complex is always spotlessly clean. Great pool bar for drinks and food and along with the reception area looks great after it's refurbishment. The pool was heated for the 1st time in years which was great, normally in February a ice cube would' melt in it. Only downside now is it's popularity and price, we loved it when you could book last minute but now you have to book well in advance because it's nearly aways full but then that's a credit to the staff for making the Bitacora what it is today.

Given the fact that the price has greatly increase over the last few years I feel it's about time the Wifi was free.

9,3

anthony darling

  • England
  • Entrada: 2024-02-12
  • Saída: 2024-02-19

Dear Anthony, Thank you for your loyalty and kind words! We're thrilled to hear that you've enjoyed your stays with us over the years and that you appreciated the recent refurbishments. We'll certainly take your feedback about the pricing and Wi-Fi into consideration as we strive to improve our services. We hope to welcome you back for your 31st visit soon!

Fernando Bernal

General Manager

This is our third year staying at Bitacora, it is like a home from home, food and drink very reasonable. The apartment was very clean, cleaning staff very friendly. Bar staff very helpful and friendly especially Lisa and Raoul. The gym and laundry room so very handy. Nice surprise to find pool heated this year. Quiet at night ensuring a good nights sleep. We have already booked for next year. Cant wait.

Maybe yoga classes or aqua aerobics for guests. Also having themed nights such as BBQ night or Paella night including Happy Hour

9,8

Eamonn Ryan

  • Ireland
  • Entrada: 2024-01-23
  • Saída: 2024-02-06

Dear Eamonn, Thank you for your wonderful review and for choosing to stay with us again! We're delighted to hear that you enjoyed your stay and found our facilities convenient. We appreciate your suggestions for yoga classes, aqua aerobics, and themed nights, and we'll definitely consider implementing them in the future. Looking forward to welcoming you back next year!

Fernando Bernal

General Manager

Cleanliness . Very relaxed atmosphere

None

9,3

David Hunt

  • England
  • Entrada: 2024-01-25
  • Saída: 2024-02-01

Thank you for the perfect score! We're thrilled to hear that you appreciated the cleanliness and relaxed atmosphere of our complex. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future!

Fernando Bernal

General Manager