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315

Antall besøk siste 12 måneder

9,4/10 10

Globalt

Service Pool Bar

9,1

Leilighet rengjøring

9,5

Resepsjonstjeneste

9,6

Quality - Price

9,4

The incredibly warm reception staff.

Nothing comes to mind. We had a fantastic time.

9,3

Adam Crowther

  • Ireland
  • Innsjekking: 2024-02-23
  • Sjekk ut: 2024-02-28

Dear Adam, Thank you for your wonderful feedback and high rating! We're delighted to hear that you enjoyed the warm hospitality from our reception staff. It's fantastic to know that you had a fantastic time during your stay. If you ever have any suggestions or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

Fernando Bernal

Director General

Shop nearby, breakfast available, nice balcony

You can have some entertainment team to put some music or something , too quiet sometimes

10

Bogdan Popa

  • Romania
  • Innsjekking: 2024-02-15
  • Sjekk ut: 2024-02-22

Dear Bogdan, Thank you for your perfect rating and valuable feedback! We're delighted to hear that you enjoyed the amenities and convenience of our location. We'll certainly consider your suggestion about having an entertainment team for some lively music to enhance the atmosphere. We hope to welcome you back for another wonderful stay in the future!

Fernando Bernal

Director General

We've stayed at the Bitacora almost 30 times over the 11 years, as ever all the staff are friendly and the complex is always spotlessly clean. Great pool bar for drinks and food and along with the reception area looks great after it's refurbishment. The pool was heated for the 1st time in years which was great, normally in February a ice cube would' melt in it. Only downside now is it's popularity and price, we loved it when you could book last minute but now you have to book well in advance because it's nearly aways full but then that's a credit to the staff for making the Bitacora what it is today.

Given the fact that the price has greatly increase over the last few years I feel it's about time the Wifi was free.

9,3

anthony darling

  • England
  • Innsjekking: 2024-02-12
  • Sjekk ut: 2024-02-19

Dear Anthony, Thank you for your loyalty and kind words! We're thrilled to hear that you've enjoyed your stays with us over the years and that you appreciated the recent refurbishments. We'll certainly take your feedback about the pricing and Wi-Fi into consideration as we strive to improve our services. We hope to welcome you back for your 31st visit soon!

Fernando Bernal

Director General